The Executive Guide to Healthcare Kaizen

One of the most critical factors for sustained success with Kaizen, or "change for the better," is strong top management commitment and participation. The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization is for leaders who want to engage every employee, physician, and leader in ongoing daily continuous improvement that matters for patients, staff, and the long-term good of the organization.

This book supplies an accessible introduction to Kaizen principles and explains the practical actions that are required to create a lasting Kaizen culture in a healthcare system. It is specifically written for senior leaders and managers who need to understand the power of this core Lean methodology. These are the executives and senior-level managers who need to inspire and motivate their organization—leadership that is critical in sustaining meaningful improvement in challenging times.


The text includes stories and examples from the Franciscan St. Francis Health System and others and an introduction by Gary Kaplan, MD, the Chairman and CEO of Virginia Mason Medical Center. Each chapter starts with a "quick take" list of key points and concludes with discussion questions to prompt discussion with your leadership team.


The Executive Guide to Healthcare Kaizen is the ideal companion book to the authors’ Shingo Research Award-winning book, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. You are also invited to interact with the authors and other readers at www.HCkaizen.com.


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